Here at North Pole Magic, Christmas is our favorite time of year. It is a time of celebration, peace, love and treasured memories. As children, the holiday season was truly magical! There was Rudolph the Red Nosed Reindeer, Frosty the Snowman, and most importantly, Santa Claus.
Now that we are all "grown up", Christmas has become a special time to be with family and friends. We believe that Christmas is the best time to renew old traditions established in childhood, such as cookie baking and tree trimming, or to start new ones.
Our wish is that our product line will help you capture the magic of Christmas for your family and establish heartfelt traditions that will be passed on from generation to generation!
For more information on North Pole Magic Inc. and our products contact us at:
North Pole Magic Inc.
1830 Wallace Ave
Unit #202
St. Charles, Illinois 60174
630-584-8050 phone
630-762-9163 fax
Store Hours:
Sleigh Team HQ will be closing for the season on Monday, December 19th. Any orders placed after December 19 th must be shipped via UPS. Any order marked In Store Pick Up will be held until we reopen in February. Merry Christmas & Happy New Year from North Pole Magic!!
or email us at:
info@northpolemagic.comCopyright Information:
North Pole Magic Inc's designs are protected and may not be copied or mechanically reproduced in any way.
Shipping Information:
Our goal is to ship your order as quickly as possible, subject to availability, receipt of payment, and credit authorization.
All orders are processed and shipped within 3-5 business days. Please allow extra time for personalization. Orders are not processed or shipped on Saturday, or Sunday. UPS does not deliver on Saturday, Sunday or the day after Thanksgiving.
All orders are shipped via UPS Ground service. Express delivery is available upon request for an additional charge. Please call 630-584-8050 for rates. We cannot ship to PO Boxes.
All Illinois orders are subject to Illinois state tax.
North Pole Magic Inc. is not liable for any delay that is caused in whole or in part by circumstances beyond our control.
Refund, Returns and Cancellation Policies:
We guarntee that our products are free from manufacturing defects and damege at time of shipment. Incorrect shipments, missing, defective or broken items must be reported to North Pole Magic Inc. within a period of seven days of receipt of your order. Upon receipt of damaged product, North Pole Magic Inc. will ship a replacement at no charge. This guarantee does not cover merchandise damaged through accident or misuse.
New unused merchandise may be exchanged at no charge within 7 days of receipt of your order. All returned merchandise must be in it's original package, unopened, and in the current catalog. The customer is responsible for the return shipping charges. All sales are final on personalized and food items. Sorry, North Pole Magic does not offer cash refunds.